We believe that success in commercial management lies in the deep understanding of the market and the needs of our brand partners and as such, we aim to provide a comprehensive suite of services along with the ability to integrate with other platforms and technologies.
Our commercial management team takes care of our brand partners’ needs from strategy, store development, operations, to essentially anything and everything that will fall under our end-to-end operational capabilities.
The team’s combined expertise and experience contribute to its high adaptability and quick responsiveness to ever-changing market conditions. This requires a deep understanding of the competitive landscape and an ability to stay up-to-date with the latest trends and technologies to help our brand partners remain competitive and incrementally grow their businesses.
Most importantly, we provide end-to-end eCommerce management solutions and services which includes strategizing on revenue generation, managing inventory, operational analysis, and handling customer service inquiries. By taking care of these tasks, our brands can focus on other aspects of their business such as product development.
MARKETPLACE ECOMMERCE
GoCommerce Marketplace team has developed to be one of the trusted names building effective working relationships and rapport with major eCommerce platform leaders out there.
The team continuously strives to become pilot partners to major eCommerce platforms as they test their latest capabilities and features.
We take it a notch higher by pushing the boundaries of major eCommerce platforms, developing a more elevated and convenient shopping experience. This results in our flagship stores within the platforms being consistently cited as the model stores with the best practices.
Simultaneously, we continue to explore other emerging platforms to become a part of these platforms so we can ensure strategic placements and visibility on our brand partners’ online and digital presence.
BRAND.COM ECOMMERCE
With the rise of eCommerce, building an online store has become essential for any brand looking to expand their customer reach and increase sales.
As an eCommerce enabler we simplify the process by providing a range of tools and services designed to help brands launch and manage their websites. This includes everything from website design and development to inventory management, order fulfillment, and customer service.
One of our key capabilities as an eCommerce enabler is innovation, with the use of cutting-edge technologies and software tools to create a user-friendly and visually appealing website that is easy to navigate and shop, perfectly combining UI-UX.
Additionally, our software tools such as content management systems, payment gateways, and analytics platforms help our brand partners manage their websites efficiently. This helps to streamline operations and make it easier for us to manage their online store.
CHAT COMMERCE
GoCommerce prides itself in the total customer satisfaction management that deals with pre-sales service, after-sales service and returns management that drive up customer satisfaction, high ratings and repeat purchases.
We are as focused on retaining and building brand loyalty and affinity as much as our brand partners, working the extra mile and extending the service of identifying brands’ customer persona to best identify with them on our manner of communicating and coordination so we can determine what their needs are so we can serve them better.
GOCOMMERCE INTELLIGENCE
Having a firm understanding of metrics is crucial for the overall success of an ecommerce team. Our GoCommerce Intelligence monitors brand objective key results, key performance indicators, and their standing against the competition.
The team works cross-functionally to create automation- and process-optimization tools, leveraging the power of automation to deliver rigorous customer data. This in turn brings us to analyze, synthesize, and present data in a way that is actionable for project stakeholders and executives.
